Effective Date: May 2026
Elephants Independent is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or engage with our services.
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We may collect the following types of information when you interact with our website, submit enquiries, or engage with our services:
Personal Information
• Name • Email address • Contact number • General enquiry information voluntarily submitted by you
Service Information
• Information relating to your expenses, service requests, or financial review enquiries voluntarily provided through website forms or communications
Technical Information
• IP address • Browser type • Device information • Website usage analytics • Cookie and session data
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Information collected may be used to:
• Respond to enquiries and service requests • Provide independent expense review services • Improve website functionality and user experience • Communicate service updates or important information • Maintain website security and operational integrity • Comply with legal obligations where required
We do not sell personal information to third parties.
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We may share information with trusted third-party providers who assist in operating our website or services, including:
• Website hosting providers • Email and communication platforms • Analytics and performance tools • Professional advisers or legal authorities where required by law
All third-party providers are expected to maintain appropriate confidentiality and security standards.
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Elephants Independent takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, while reasonable safeguards are implemented, no method of electronic transmission or internet storage can be guaranteed as completely secure.
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You may request to:
• Access personal information held about you • Correct inaccurate or incomplete information • Request deletion of personal information where appropriate • Withdraw consent to communications at any time
To exercise these rights, please contact us using the details provided below.
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This website may use cookies and similar technologies to:
• Improve website functionality • Analyse website traffic and usage patterns • Enhance user experience
Users may manage cookie preferences through their browser settings.
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Some website services or third-party providers may process or store information outside Australia.
Where this occurs, reasonable steps are taken to ensure appropriate privacy and security protections are maintained.
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This Privacy Policy may be updated periodically to reflect operational, legal, or service changes.
The most current version will always be available through this website.
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For any questions regarding this Privacy Policy or how information is handled, please contact: